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Customer service award recipient talks role models and why she's always smiling

Cheryl Viau says it never hurts to smile

For our 10th issue of People of Timmins, we interviewed Cheryl Viau, a local food service worker who was recently recognized by the Timmins Chamber of Commerce for her excellence in customer service. Some may remember the heart-warming video posted on Facebook by the chamber that went semi-viral in 2016.

Q: Some people might remember you from having received a customer service award from the Timmins Chamber of Commerce a few years ago. Have you always been an upbeat people-person?

A: Yes I have. It never hurts to smile. What you give you get back.

Q: Who in your life do you think helped shape you the most into who you are today? Any particular role models growing up?

A: My father, he was very loving and always trying to help anyone who needed it. He was a paramedic and people would call him up and he would drive them to the hospital. He was always willing to help.

Q: Who do you try and be a role model for now (if anyone)?

A: My two grandaughters.

Q: You deal with people all day long. When you get home after a long day of work, do you surround yourself with people or do you need some alone time?

A: When I get home I love to be with my husband. You know how they say women marry men like their fathers? Well, that's what happened with me. My husband is a lot like my dad, always smiling, always willing to help.

Q: If you've had a bad day, what's the one thing you know will always put a smile back on your face?

A: My hubby has a fantastic sense of humor. We've been married for more than 30 years and he still makes me smile every day.

Q: What are some of your favourite things to do for fun?

A: Sit by a fire or read a good book.

Q: Do you have goals or plans for activities/hobbies you want to take up in the future?

A: Read more books and maybe travel a little.

Q: OK, time for a few fun, rapid-fire questions. It you could design a Cheryl Viau emoji, what would it look like?

A: A big smile.

Q: If you could be any animal, what would you be and why?

A: A dog because they are so loyal and always make you smile.

Q: If you could go on a free week long trip anywhere in the world, where would you go?

A: Hawaii.

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Jessica Trudel

About the Author: Jessica Trudel

Jessica Trudel is a freelance writer, editor and founder of the Silverleaf Writers Guild
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