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Library to start offering curbside pickup

Here's how it's going to work
USED 2020-02-28 Good Morning MH
Maija Hoggett/TimminsToday

NEWS RELEASE
TIMMINS PUBLIC LIBRARY
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The Timmins Public Library is pleased to announce its continuing efforts to serve residents while also taking precautionary measures to help combat the spread of COVID-19. Starting Monday, June 8 both branches of the Timmins Public Library will start offering curbside pick- up outside their main doors. This new contactless service will be by appointment only. The library branches will remain closed to the public at this time. 

Curbside Pick-Up Instructions

STEP 1: Place an item on hold 

• Online at tpl.timmins.ca with your library card barcode and PIN, or 

• By phone at 705-360-2623, or 

• By email at [email protected] Not sure what you want or don’t remember your PIN? Call us or email us for help. 

STEP 2: Library staff will call you to schedule a pick-up time When your items are ready for pick-up, you will receive a phone call from library staff to schedule a pick-up date and time. 

STEP 3: Park at the main doors of the branch Arrive at your scheduled time and call the posted phone number when you arrive at the library. Confirm your account information. 

STEP 4: Pick up your items on the table Library staff will place your checked out items in a paper bag marked with your last name on a table in front of library doors. Pick up and enjoy! 

Curbside Pick-Up Hours (by appointment only, beginning June 8) Monday to Thursday 10:00 a.m. to 6:00 p.m. Friday 10:00 a.m. to 5:00 p.m. 

Fines

Good news, no overdue fines will be charged until the end of December 2020. However patrons will still be responsible for any lost or damaged materials. 

Extended Due Dates

We have extended the due dates of materials currently checked out to June 30. The library has also extended the length of loans to take into account pick-up time. Loan periods will now be 4 weeks for books, 3 weeks for bestsellers, and 2 weeks for magazines and DVDs. 

Returning Materials

The book drops at both library branches are now open. The library requests that returned items be removed from plastic bags before being placed into the book drop. Under no circumstances should materials be left on the curbside pick-up table. Note that all materials returned will be quarantined for 72 hours so there will be a delay before items are removed from your account. 

Digital Resources

The Library continues to serve our patrons virtually with eResources (eBooks, eAudio books, eMagazines, movies, databases, etc.) and virtual programming. 

Library Card

Have a library card but don’t remember your barcode or PIN? Call the library at 705-360-2623 ext. 8519 or email [email protected] for help. 

If you don't already have a library card, you can register for one: 

• Online by visiting the Library catalogue and clicking on ‘My Account’ 

• By calling us at 705-360-2623 ext. 8519 

• By emailing us at [email protected] 

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